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Products and Services

Service facts and stats

labserv logo
 
 
We recognise that your instrument is one of the most important resources in your laboratory, and waiting for service or repair can have a real impact on your business — as well as placing you personally under pressure. A Labserv contract from NLG Analytical assures you of prompt and effective support when you need it.
 
 NLG Facts and figures — past 6 months
 

 
Customer Reviews
Average customer review: 4.75 out of 5 stars


Efficient and timely, 22nd Dec 2010
Leading UK Contract Lab, QC Laboratory Supervisor, Pharma Market

This review is from: PM & OQ contract on a variety of Thermo equipment: "I would just like to say how pleased I was with the service carried out on our instruments. The service was carried out in an effective and timely manner. The paperwork is excellent and it is logical and well presented."

Communication is good, 02nd Dec 2010
Global Leader Pharma Services, QC Manager, Drug Development

This review is from: PM &OQ contract on Agilent LC and GC Equipment: "Communication is good, problems are discussed and resolved satisfactorily. NLG has worked hard over the last year to meet compliance standards."
Do we resolve problems effectively: Yes, 23rd Nov 2010
Biopharmaceutical development services, Scientific Officer, Clinical Trials
 
This review is from: PM & OQ agreement across several leading brands:
Are response times good when called upon: "Yes."
Expertise of the technical team? "Very good."
Are service and parts costs managed well?: "Yes."
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v-kit is operated by NLG Analytical Ltd, 16 John Bradshaw Court, Alexandria Way, Congleton Business Park, Congleton, Cheshire, CW12 1LB, UK

Tel: +44(0)1260 274-266 Fax: +44(0)1260 273-319

© 2012 NLG Analytical Ltd. All rights reserved.

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