|
nlg
analytical offer a wide range of service elements and options that can be
combined to create the ideal plan for you. These elements are now
represented in the service plan creator shown below.
To
create your perfect service plan simply pick from the elements and
options shown in the table below and assemble the plan code.
|
#
|
Service element
|
Code
|
Option
|
|
1
|
Planned
maintenance visit
|
PM
[option]
|
Number
of visits per year
|
|
2
|
Parts
for planned maintenance
|
PMP
|
Not
applicable
|
|
3
|
Travel
charges for repair
|
TC
[option]
|
Unlimited
[U] or specified number of repairs per year
|
|
4
|
Labour
charges for repair
|
LC
[option]
|
Unlimited
[U] or specified number of repairs per year
|
|
5
|
Parts
for repair
|
REP
|
Not
applicable
|
|
6
|
72-
hour guaranteed response time
|
72H
|
Not
applicable
|
|
7
|
48-
hour guaranteed response time
|
48H
|
Not
applicable
|
|
8
|
Scheduled
operational qualification
|
OQ
[option]
|
Number
of qualifications per year
|
|
9
|
Qualification
after repair
|
QR
[option]
|
Unlimited
[U] or specified number of repairs per year
|
Here
are some common examples:
|
Element/Contract
code
|
PM1-72H
|
PM2-48H-OQ2
|
PM2-TCU-LCU-48H- OQ2
|
|
Planned
maintenance visit
|
Included, 1-visit /year
|
Included, 2-visits/year
|
Included, 2-visits/year
|
|
Parts
for planned maintenance
|
Not included
|
Not included
|
Not included
|
|
Travel
charges for repair
|
Not included
|
Not included
|
Included, unlimited
repairs/year
|
|
Labour
charges for repair
|
Not included
|
Not included
|
Included, unlimited
repairs/year
|
|
Parts
for repair
|
Not included
|
Not included
|
Not included
|
|
Guaranteed
response time
|
72- hours
|
48- hours
|
48- hours
|
|
Scheduled
operational qualification
|
Not included
|
Included, 2-
qualifications/year
|
Included, 2-
qualifications/year
|
|
Qualification
after repair
|
Not included
|
Not included
|
Not included
|
Service
plans are available for all the hardware and software in the nlg
analytical service support matrix.
Contact
nlg analytical on 01625 574633 to discuss your service
requirements.
Visit our website
for further details
|